Robert Abbey Freight Program
NEW SHIPPING POLICY - ZONED BASED RATES
Freight Rates are based on Order Value. Please refer to the chart below for more details. All orders are shipped from our warehouse in Hickory, NC.
- Orders must be marked to use the RA Freight Program to receive the discount. Orders not marked RA Freight Program or do not comply with all aspects of the freight program will ship using the Standard Published Rate.
- Robert Abbey Freight Rates are for orders shipping to contiguous US only.
- Cost of replacement parts or replacement shades will not contribute toward required dollar amount for freight program.
- Robert Abbey reserves the right to ship with carrier of choice. Customer preferred carriers can be used upon request and must be billed 3rd party/collect.
- Additional freight services (Inside Deliveries, Lift Gate, etc.) will result in upcharge(s) in addition to the base rate.
- See information for Canadian shipment listed below. Other exclusions apply.
| DOLLAR AMOUNT (USD) |
Zone 1 |
Zone 2 |
Zone 3 |
Zone 4 |
| $0 - $499 |
Standard Published Rate |
Standard Published Rate |
Standard Published Rate |
Standard Published Rate |
| $500 - $1500 |
15% |
16% |
17% |
20% |
| $1501 - $2500 |
13% |
14% |
15% |
18% |
| $2501 - $3500 |
11% |
12% |
13% |
16% |
| $3501+ |
Free Freight |
Free Freight |
Free Freight |
Free Freight |
Zone 1
AL, DC, DE, GA, KY, MD, MS, NC, SC, TN, VA, WV
Zone 2
AR, FL, IL, IN, KS, LA, MO, NJ, OH, OK, PA, TX
Zone 3 - North East
CT, MA, ME, NH, NY, RI, VT
Zone 3
CO, IA, MI, MN, NE, NM, WI
Zone 4
AZ, CA, ID, MT, ND, NV, OR, SD, UT, WA, WY
Freight Program Exclustions:
- Orders for replacement parts and/or replacement shades are excluded.
- Sale/Discounted Items
- E-Commerce Accounts
- Contract Accounts
- Major Retailers
- Slow paying accounts may be excluded from the Freight Program and will be billed at the Standard Published Rate.
CANADIAN FREIGHT POLICY
Zone based rate(s) do not apply to Canadian Accounts.
- Standard rates will apply to shipments valued $0 - $3500 (USD).
- Shipments going to Canada that are valued $3501+ (USD) will qualify for FREE FREIGHT.
- Cost of replacement part(s) or replacement shade(s) will not contribute to the shipment value.
Freight Program Exclusions for Canada:
- Orders shipping to Newfoundland and Labrador, Prince Edward Island, Nova Scotia and New Brunswick do not qualify for Free Freight.
- Territorial rates provided upon request.
